This vacancy is now closed

Compliance & Player Safety
Employment type
Closing date

Due Diligence Analyst (Thai Speaking) | Gibraltar | On-Site  

Join us at BVGroup and become a part of our dynamic team that is shaping the future of online sports betting and gaming. We are devoted to promoting a culture of innovation and excellence in the sports betting and online gaming industry. As a leading global brand, we are committed to providing our customers with top-tier products and services. 

Reporting to the Due Diligence Team Leader, the role holder will act as part of the Due Diligence Team, ensuring adherence to 'All' gambling licensing objectives and know your customer obligations (KYC).

The role holder will handle crucial documentation from initial KYC to EDD high-level requirements, completing daily controls, total account reviews, reports, and incoming alerts to assist our customers' end-to-end journey. 

What you will be doing - 

  • Understand and adhere to Due Diligence policies and processes with directives from the AML Team and consideration of potential safer gambling concerns. 
  • Responsible for maintaining departmental records, including process documents, validated documents (as applicable), and account review results, along with rationale for decisions made.  
  • Verify customer-provided documentation, i.e., ID and POA, SOW and SOF. 
  • Initiating emails/phone calls to request the source of funds, the source of wealth documentation, and further information when required.  
  • Deal with daily allocated and ad hoc tasks accurately and promptly.  
  • Raise any potential system errors immediately in appropriate channels. 
  • Raise internal tickets for investigation for all Due Diligence outcomes. 
  • Meeting KPIs and SLAs.  

What you will need to succeed in this role - 

  • Thai speaker along with excellent English.
  • Awareness of regulatory and licensing requirements, preferably in all territories but optional.   
  • Well-organised individual, able to prioritise and multi-task. 
  • Good decision-making skills with an objective mind and great attention to detail.  
  • Great communication skills. 
  • Be flexible and reactive to change. (Be flexible in the Rota, changing shifts where possible to respond to the business's needs.) 
  • Understands the importance of delivering excellent customer service. 
  • Proactive with suggesting improvements to standard operating procedures.

No Agencies at this time

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