Promotions Executive | Gibraltar | On-site
We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers.
Purpose of the role:
We are looking for a Promotions Executive to work on Smooth Spins and Heart Bingo. You will need an excellent eye for detail and a passion for driving constant improvement of our site and promotional experiences. You will have a good knowledge of both bingo and casino promotional set up.
Key Responsibilities / Duties:
- Working closely with Acquisition and Retention Teams to manage and deliver bingo and casino promotions.
- Liaise with the Retention and Acquisition Managers to help plan and build promotions.
- Submit briefs to Creative, Copywriting, Promotion Operations, BI Teams and implement all on-site/broadcast/closed campaigns.
- Assist with the reporting and accreditation of campaign awards.
- Liaise with Customer Service to ensure awareness of all player-marketing activities.
- Monitor the Heart Bingo and Smooth Spins sites, testing promotional journeys, banners, links making sure the customer experience is second to none.
- Continuously analyse our competitors to ensure our offering is competitive in the marketplace.
- Demonstrate excellent knowledge of UK compliance requirements to ensure that all promotional activities are entirely compliant (mechanics, content, images).
- End to end testing of promotional campaigns and offers across all channels before go-live with daily checks on all outgoing marketing promotions to ensure accuracy and campaigns are easy to understand for customers.
- Work on an on-call weekend/holiday rota (in case of emergency/daily updating of leaderboards) during peak times.
Person Specification, Skills, Experience & Qualifications:
- 2+ years working in an online gaming environment.
- Excellent sports betting knowledge and understanding of what promotions appeal to a UK customer base. Knowledge of casino campaigns an advantage.
- Strong communication skills and able to collaborate with different teams.
- Excellent planning and organisation skills.
- Good analytical skills and be able to break down promotion KPI’s.
- Ability to understand promotion mechanics and customer journeys.
- Able to work under pressure and maintain relationships in this environment.
- Excel and power point skills as well as experience of working with Business Intelligence tools.
- Experience working with a Project Management / Task Management tool so as to manage workflow with all stakeholders – Jira.
How we hire:
Our interviews are a two-way process, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational, and we want to get the best from you, so come at us with questions and be curious.
In the event that we receive sufficient applications for the role, this vacancy may be subject to early closure. Therefore, if you are interested, please submit your application as early as possible.